Privacy Policy

Your privacy on the internet is very important.  We thoroughly respect that, and want you to know what information we collect about you, and how we use it.

We collect information you provide directly to us when you use our websites, shop in our pop ups, create an online account, sign up to receive our emails, communicate with us via third party social media sites, request customer support or otherwise interact with us. 

This information may include your name, email address, zip code, billing address, shipping address, phone number, product preferences, demographic information and any other information you choose to provide.  Any personal information we collect from you may be used in our efforts to improve your shopping experience, and to communicate with you about our products, services and special offers.

If you make a purchase from us, we may provide our third-party payment processor service providers with billing information, such as your first and last name, email address, phone number, credit card or debit card number, and billing and shipping addresses. These companies do not retain, share, store or use any personally identifiable information for any purpose beyond providing payment services to us.

Cookies Policy

We do use “cookies”  (also known as “tracking pixels”) on this site to help us analyze the traffic coming to our website. The information we receive from cookies contains no personal identifying information.  It does help us to understand which areas and features of our website are most popular, lets us count site visits, and lets us better understand how well our e-mail campaigns are working.  This, in turn, let us improve our communications with you and helps us make changes to our website that we hope will make it better for you.  

Most browsers allow you to refuse to accept or to delete cookies by modifying the settings in your web browser. Learn more about how to change the cookies settings here.  Please note that if you choose to remove or reject cookies, it could affect the availability and functionality of our website. In addition, many web browsers support Do Not Track technology. If you enable Do Not Track,  we will not use information about your web viewing activities to tailor your online experience. To learn more about third-party tracking, cookies and how to “opt-out” of this type of advertising please go to www.aboutads.info/choices.

We reserve the right to update our privacy policy from time to time. If you have any questions or concerns regarding our privacy policy, please contact us.

Your Choices

See what data we have about you, if any, please email us at us at customerservice@upcyclevermont.com or call us at 800-488-8437. You may also:

  • Change or correct any data we have about you
  • Have us delete any data we have about you.
  • Express any concern you have about our use of data we have about you.

If you no longer want to receive marketing communications from, please follow the “unsubscribe” instructions that are included at the bottom of each message.

Please note that if you unsubscribe from our marketing communications, you will still receive order and shipping confirmation messages.

We reserve the right to update our privacy policy from time to time. If you have any questions or concerns regarding our privacy policy, please contact us.

Security

Above all, we value your security – especially the safety of your financial information – particularly credit card information. To safeguard your security, we do not store any credit card information in our systems.

All other personal information submitted to us when you place an order or create an account is isolated from unauthorized Internet access.

During the checkout process and while logged in to your account, you’re protected by the industry-standard encryption protocol known as Secure Socket Layer (SSL), in order to keep your order information secure. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need your information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information